Hotel
Av. Alfonso El Sabio, 11, 03002 Alicante, Spain
Hotel Eurostars Lucentum is an upscale contemporary hotel in the heart of Alicante, housed in a striking glass-sided building opposite the Central Market. The hotel offers warm, polished rooms and suites with modern amenities including free Wi-Fi, air-conditioning, and flat-screen TVs, plus a complimentary breakfast buffet. It's an ideal base for exploring Alicante's cultural attractions, just 0.8 km from the Museum of Contemporary Art and within easy reach of the historic city centre.
Beyond comfortable accommodation, the hotel provides a range of facilities to enhance your stay, including an informal restaurant, gym, sauna, and hot tub. The prime central location means public transport links are right outside, making it convenient to explore the city and reach the port.
Av. Alfonso El Sabio, 11, 03002 Alicante, Spain
★★★★★“My opinion, not a 4-star hotel at all. Maybe a fancy 2 or meh 3. The building looks promising. They do have nice staff at the reception. Apparently we had an older room, with a smell in the bathroom and a dirty one too. Curtains dirty and also with holes? It’s a beautiful location, middle of the city. Just very disappointing of the room. We also took breakfast with our stay, but the first morning we went there we saw mold on the cucumbers! When I see those kind of things I don’t trust the kitchen anymore at all!! We were supposed to stay at this hotel for 4 nights, we immediately asked for a refund and booked another hotel! Very disappointed, the reviews looked promising but reality was different in our experience.”
★★★★★“Clean rooms, good location and a comfortable stay overall. The elevators were quite slow, and there was no iron or steamer available, I asked the front desk and they said they only had a few and would send one when available, but it never arrived so I had to embrace the unironed look for the trip. Staff were friendly and seemed to be trying their best.”
★★★★★“The location is excellent. The historical centre is only 5 minutes away and the tram and bus both stop right outside. Unfortunately our room was facing the road which was very noisy. The windows must be very thin! Everything else was quite good but we didn't sleep well which does make a big difference. Luggage storage was very useful after check out.”
★★★★★“I had a very disappointing experience at Eurostars Alicante. The receptionist, Ruslana, was unprofessional, aggressive, and showed no empathy or willingness to help. Instead of trying to resolve the issues I experienced, I felt ignored and treated with disrespect.||My stay was completely ruined because of the poor customer service. I expected much better from a hotel in this category. A welcoming and caring attitude from the staff is essential, but unfortunately that was not my experience here.||I would not recommend this hotel based on the way guests are treated, and I hope management takes these concerns seriously and improves their customer service.”
Reviews via Google. See more on Google Maps.
Yes, a complimentary breakfast buffet is included with your stay at the hotel.
The hotel is 0.8 km from the Museum of Contemporary Art, 2.3 km from the Port of Alicante, and just 5 minutes' walk from the historic city centre.
Amenities include an informal restaurant, gym, sauna, hot tub, room service, and 7 meeting rooms. Free Wi-Fi is available throughout the hotel.
Yes, both tram and bus stops are located directly outside the hotel, making it easy to explore the city.